Hartwig, Inc. is evolving to accommodate your needs. We are doing more Q24 shipments directly from Japan then we ever dreamed we would. A Q24 shipment is a FedEx shipment on your FedEx account number directly from Japan to your doorstep. There is no expediting fee; you just pay the freight duties and taxes for the shipment. Can you imagine parts arriving on your docks in as little as two days from Japan! We are utilizing couriers and other same day delivery services almost every day, meaning our customers are back up and running in a matter of hours instead of days. You are seeing your parts faster than ever before. The days of only offering a next day shipping solution are long gone.

We are answering your needs with other solutions as well. We are shipping 40% of orders from Hartwig, Inc. inventory! We have more inventories located in our offices and with our satellite service technicians than we ever dreamed we could. Our turn percentage from our inventory continues to grow. That is important to us because that means we are stocking what you need. The packing tables are bulging with shipments each and every day. Parts to remedy down machine situations and parts to perform preventative maintenance jobs are flying off the Hartwig, Inc. shelves.

We hear your concerns and we are responding to your needs. You, our customers, have defined what the next generation of the parts department should look like and we have met the challenge! What does the future hold for the parts department? The sky is the limit and the Hartwig, Inc. team continues to be ready for the challenge.

Just in time inventory is a fact of life for you, our customers, in this era of controlling costs. This concept means you are producing parts at the rate that your customers need them. No more stockpiling inventory to accommodate for down time and other issues that stop the production lines.

Worried about your boss saying to you "Are the parts going to be the right size?"

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